Privacy Policy & POPIA Compliance Statement

Effective Date: January 2026 | Last Updated: September 2026

1. Introduction and Scope

BackupSolar.co.za ("we", "our", or "the Platform") respects the constitutional right to privacy and is strictly committed to protecting personal information in accordance with the Protection of Personal Information Act No. 4 of 2013 (POPIA) of South Africa.

2. What Information We Collect

When you request a solar quotation, submit a contact enquiry, or book an advertising placement, we collect:

• Your full name, email address, and South African mobile/WhatsApp contact number.
• Property location, city, suburb, and province.
• General electrical parameters (property type, estimated monthly Eskom spend, electrical phase).
• Technical website cookies to measure traffic and display relevant sponsor placements.

3. Purpose of Processing

Your personal information is collected solely to:

• Match you with accredited, certified solar installation contractors in your immediate area.
• Calculate estimated system sizing, lithium battery capacity, and payback projections.
• Process advertising space reservations and invoices.
• Communicate with you regarding your requested quotations via WhatsApp, phone, or email.

4. Security and Non-Disclosure

We employ strict physical, electronic, and administrative safeguards. We do not sell, rent, or lease consumer personal information to third-party telemarketers. Information is shared only with verified installers for the specific purpose of fulfilling your quote request.

5. Contact Our Information Officer

For questions regarding your data or to request deletion of your information under POPIA regulations, please contact our Information Officer at info@backupsolar.co.za or call 082 898 7949.